1 | Provide support to line manager / Design Manager |
· Be an active team member
· Meet deadlines without the need for prompting
· Adopt best practice by fully complying with our standards, documents library, forms library and business unit procedures
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· Good organisational skills
· Good listening skills
· Accuracy of administration and compliance with company standards
· Time keeping skills
· Typing skills
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2 | Collate, input and keep up to date Viewpoint (CDE), R Drive, Smart Waste, Work Wallet on a daily basis |
· Ensuring all project documentation follows company standards, stays maintained and accurate
· Ensure all documentation is available to client team, consultants, subcontractors and our internal team.
· QA approving documents are in the correct workflow and file naming conventions are correct
· Uploading, editing, printing and distributing drawings, specifications and reports
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· Viewpoint skills
· R Drive skills
· Work Wallet Skills
· Typing skills
· Knowledge of team member's roles and responsibilities and assist where required.
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3 | Be the first point of contact for visitors to the site or office and telephone calls (as required) |
· Clients and visitors are satisfied
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· Have a polite welcoming manner
· Have a polite telephone manner
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4 | Support other members of the team to achieve successful project delivery |
· Problems are dealt with immediately
· Promote and achieve early resolution to problems
· Clients are satisfied
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· Excellent interpersonal skills
· Give support and gain experience
· Good organisational skills
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5 | Aspire to the very highest standards of quality, service and business performance |
· Clients are satisfied
· Be aware of the environment around you by applying common sense, good judgement, and demonstrating understanding
· Promote and achieve early resolution to problems
· No complaints are received
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· Knowledge of clients
· Build relationships
· Knowledge of team member's roles and responsibilities and assist where required.
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6 | Tackle difficult issues early by promoting early resolution to problems |
· Be aware of the environment around you by applying common sense, good judgement, and demonstrating understanding
· Promote and achieve early resolution to problems
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· Problem solving skills
· Decision making skills
· Pro-active
· Ability to work under pressure
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7 | Allocating incoming mail and correspondence to the correct members of staff and issuing post externally via royal mail website (as required) |
· Be aware of the environment around you by applying common sense, good judgement, and demonstrating understanding
· Problems are dealt with immediately
Promote and achieve early resolution to problems
· Clients are satisfied
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· Accuracy of administration and compliance with company standards
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8 | Collate and keep up to date tracking documents/ data base |
· Adopt best practice by fully complying with our standards, documents library, forms
· Execute Analysis
· Meet deadlines without the need for prompting
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· Excellent interpersonal skills
· Give support and gain experience
· Understand various portal systems
· Pro-active
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9 | Collate, print and keep up to date tracking documents for tenders |
· Adopt best practice by fully complying with our standards, documents library, forms
· Meet deadlines without the need for prompting
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· Accuracy of administration and compliance with company standards
· Pro-active
· Ability to work under pressure
· Understand various portal systems
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10 | Arrange necessary stationery for the office (as required) |
· Meet deadlines without the need for prompting
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· Excellent interpersonal skills
· Good organisational skills
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11 | Collate and keep diaries for senior staff and meeting rooms within the office |
· Meet deadlines without the need for prompting
· Adopt best practice by fully complying with our standards, documents library, forms
library and business unit procedures |
· Good organisational skills
· Good listening skills
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12 | Any other duties associated with this position which are related to the objectives of the Company or Team or contribute to individual development |
· Company objectives are achieved or changed
· Team objectives are achieved or changed
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· Flexible
· Willingness to learn and develop
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