Ref: 68290

Location: Whitehaven CA20

Hours: Monday to Friday 8am-5pm

Pay: £50,000 per annum

Duties

The CAFM Manager is responsible for the management, configuration, and optimisation of the organisation's Computer-Aided Facilities Management (CAFM) system. The role ensures that the CAFM system supports operational efficiency, data accuracy, and effective facilities management. This position plays a critical role in integrating technology within our facilities operations to achieve strategic business objectives.

• System Management & Optimisation
• Ensure the CAFM system is aligned with organisational and operational structure
• Integration & Process Improvement:
• Vendor & Stakeholder Collaboration:
• Compliance & Risk Management

• Oversee the configuration, operation, and maintenance of the CAFM system.
• Act as the primary point of contact for CAFM-related queries and troubleshooting.
• Liaise with software vendors and IT teams to resolve system issues or implement upgrades.
• Manage and maintain accurate records of all facilities-related data, including assets, maintenance schedules, space usage, and equipment
• Monitor KPIs to ensure facility management activities are on track and within budget.
• Provide User support and training to facility management teams on how to effectively use CAFM system
• Carry out assurance activities to ensure process/workflow adherence and data accuracy.
• Generate and analyse reports on space utilization, maintenance activities, and operational performance.
• Collaborate with operations teams to identify workflows and processes that can be enhanced through CAFM.
• Continuously identify opportunities for process improvement within the facilities management workflow.
• Ensure a related processes are documented and required training is provided operations staff and contractors in the use of the CAFM system

What we are looking for

• Knowledge and experience of CAFM software (e.g., Archibus, Planon, FM:Systems, Maximo), along with IT and data management skills.
• Experience in mobilisation of new contract within CAFM system
• Industry relevant experience in delivery of multi-disciplined FM contract
• Strong communication skills for training users and liaising with other departments
• Extensive understanding and use of office 365 applications and use