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Date Added: Tue 04/02/2025

Operations Manager - Homelessness

Enfield, UK
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Company: ACKERMAN PIERCE

Job Type: Permanent, FullTime

Salary: £35.00 - £40.00 per hour

We are seeking a skilled Temporary Housing Caseworker to manage a small but complex caseload within our specialist housing service. This role involves overseeing and managing three key teams, ensuring effective case management and compliance with housing legislation.

Key Responsibilities:
  • Managing Teams - Oversee the Cessation of Duty, Resilience (Domestic Abuse), and No Recourse to Public Funds (NRPF) teams, ensuring efficient case handling and decision-making.
  • Cessation of Duty - Managing cases where housing duties end due to refusals, rent arrears, or other reasons.
  • Resilience (Domestic Abuse Team) - Supporting households affected by domestic abuse.
  • No Recourse to Public Funds (NRPF) - Assisting families under Section 17 of the Children Act 1989 and supporting individuals under the Homes for Ukraine scheme.
Essential Requirements:
  • Strong knowledge of Part VII of the Housing Act 1996 (as amended).
  • Understanding of the Equality Act 2010 and Children Act 1989.
  • Experience managing complex housing cases, particularly those involving vulnerable individuals.
  • Proven experience in managing and leading teams within a housing or social care environment.
  • Ability to work independently while collaborating effectively with colleagues.
What We Offer:
  • Hybrid working - Primarily remote with some office-based work.
  • Leadership opportunity - Manage specialist teams handling high-impact cases.
  • Professional environment - Work alongside experienced housing professionals.

To apply or find out more, get in touch today.

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