HealthNet Homecare are specialists in delivering homecare services for patients, from medical deliveries to nursing support for patients in their own homes.

Working with over 180,000 patients across numerous different therapy areas, our dedicated team offer support to patients with rare and orphan diseases right through to more common conditions. Our aim is to make patients' lives easier by taking the stress out of managing their medication and ensuring they are confident they are in safe hands with HealthNet.

We are looking for a ­­­Clinical Administrator to join our Clinical department on a full time, permanent basis.

If you are a passionate and caring individual, seeking a role with a mission statement you can truly get behind, where you can help to make a difference to patients' everyday lives, then this is the opportunity for you!

Main Responsibilities

The role involves speaking with patients over the phone to arrange any required nurse visits and enrolling new patients onto the system, therefore experience of working with high volume calls and admin is required for this role.

• To work within our clinical team ensuring all administrative duties are fulfilled in a timely manner.
• Good telephone manager when scheduling patient visits.
• Processing and filing patient documentations
• Maintaining accurate data
• Working collaboratively with the colleagues in the organisation to ensure the smooth and safe running of our nursing service
• Complying with all communications and maintaining good housekeeping
• Proactively supporting the HealthNet team across the organisation
• Working to a high quality and standard, ensuring our policies and procedures are adhered to
• Work flexibly and efficiently to meet the needs of colleagues, patients, customers and clients whilst maintaining the highest professional standards.

What experience and skills are we looking for?

Essential

• Positive and effective communication skills, via telephone, email and face to face
• Previous call centre or high volume admin experience.
• Self-motivated with a committed approach
• Proactive and motivated
• Excellent organisation abilities
• Team player
• Results orientated

What we offer:

• Competitive salary structure
• 25 days holiday + bank holiday
• Pension Scheme
• Ongoing training and development
• Professional registration fees paid
• Employee Assistant Programme including 24/7 hour access to remote GP appointments.
• Refer a friend scheme
• Uniform provided
• Kit bags for all Homecare Nurses
• Eyecare Vouches
• Perks and benefits via Perkbox
• Long service awards.

If the role sounds of interest, and you want to be a part of a company who truly places our patients at the heart of everything we do, please feel free to apply through our careers page and join us in making a difference.

Please note: Due to a high volume of applications, we usually receive, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will shortly be in touch.