Customer Account Manager

Job Location: Poole, Dorset

Job Type: Permanent

Salary: Up to £30,000 per annum, depending on experience

Hours: 37.5 hrs per week - Monday - Thursday 7:30am - 4:00pm with a 1pm finish on Friday

Benefits A fun team environment, ongoing progression and development, free onsite parking; 20 days

holiday + bank holidays; 1:00pm finish on a Friday and regular social events.

We are looking to recruit for an experienced Customer Account Manager to join a thriving manufacturing company in Poole.

Working in a friendly team of 3, you will look after around 20 long standing customers and their ongoing / new projects.

This is a busy role that will see you providing excellent customer service, providing quotations, processing orders, communicating with other departments and ensuring projects are running smoothly.

Some of your duties will include;

* Building relationships with new and existing customers

* Providing quotations

* Loading sales orders on to the system

* Communicating with manufacturing, purchasing and other departments to establish updates and timelines

* Responding to customer enquiries regarding stock, progress and pricing

* Attending tradeshows, representing the company and liaising with other businesses / potential customers

* General office administration including updating internal databases

The main focus of this role is building and maintaining relationships with your assigned customers, keeping them up to date with their projects and accurately processing orders.

Our ideal candidate will possess;

* Previous experience within a customer service / account manager

* Experience of looking after your own customer accounts

* A cheerful and friendly disposition

* The ability to build and maintain strong relationships

* Excellent communication skills

* A proactive approach

* Good IT skills, experience with Microsoft programmes including Excel, Word and Outlook.

You will be working with a company who offer excellent opportunity for progression and development so this busy position requires a self-motivated induvial who is passionate about career development and success.

Hours: Monday - Friday - 37.5 hrs per week - Monday - Thursday 7:30am - 4:00pm with a 1pm finish on Friday

If you would like