Sales Negotiator
Full-time. Permanent
Great opportunity working for a highly-regarded company. No weekends!!
Work within the front of house and provides a professional and efficient service to all customers both face to face and by telephone.
Ensure all residential properties are handled proficiently from initial enquiry through to satisfactory conclusion.
Duties
• Register applicants either by database imports, email, telephone or face to face
• Match applicants with properties based on their requirements
• Manage a register of applicants
• Identify business opportunities when speaking to clients, whether it be booking a market appraisal, offering financial services/solicitor referrals and cross selling company services such as formal valuations and lettings opportunities
• Book viewings, obtain feedback and provide regular updates to vendors
• Book market appraisals
• Book EPCs
• Provide support and advice to the vendor to help them to achieve the best outcome
• Using the property software and other associated systems such as LFS, Rightmove Plus etc on a daily basis to assist with activities
• Keep in regular contact with available stock to ensure vendors have a consistent level of contact throughout the marketing process, including, but not limited to, analysing property portal data, suggesting price reviews and reviewing marketing photographs
• Take offers and record all appropriate information
• Liaise and negotiate between buyers and vendors to a successful conclusion
• Obtain proof of funding
• Obtain and process ID to comply with AML compliance checks
• Sales progression and liaising with solicitors
• Diarising sales progression and ensuring all updates are provided to all parties in a property transaction without delay
• Build and maintain excellent working relationships with buyers and vendors
• Work to agreed company policies and processes at all times
• Maintain all records on property software to a high standard and in line with data protection
• Update social media as necessary
• Support other team members as and when required
• Takes absolute ownership for the management of own workload and responsibilities to ensure that all tasks are completed each day
• Takes payments from clients in cash or cheques and updates the payment ledger
• General administration such as filing, scanning, photocopying etc
• May be required to carry out other duties as reasonably required and directed
Key Skills
• Attention to detail
• Strong self-management skills
• Good written and verbal communication skills
• The ability to build relationships with colleagues and clients
• A desire to offer the highest level of customer service and a willingness to learn
• Resourceful and able to work on own initiative and within a team
• Ability to work well under pressure during busy periods
• Focused on providing exceptional customer service and maintaining the highest professional standards at all times
• Great work ethic, punctual and reliable
• Act with honesty and diligence at all times
Schedule
Monday to Friday, 9.00am to 5.00pm
Benefits
Company social events
Generous holiday allowance which rises with service
Annual pay review