Job Title: Office Operations ManagerLocation: North West London, NW4Salary: £27,500 - £40,000Employment Type: PermanentBenefits: 21 days holiday, Pension, WFH flexibilityAbout the Role:We are seeking a proactive and organised Office Operations Manager to support the daily operations of our London office. In this role, you'll ensure a smooth, efficient, and welcoming workplace, overseeing administrative processes, HR functions, and operational systems. This position is entirely office-based in North West London, close to excellent transport links (Northern Line, Thameslink, North Circular, M1).Key Responsibilities:Office Management

• Supervise daily office activities, maintaining a productive and positive environment
• Oversee office equipment (photocopier, coffee machine, etc.) and coordinate repairs as needed
• Manage office supplies inventory, procurement, and maintain office keys and equipment
• Act as the primary contact with IT providers
• Handle incoming/outgoing post and maintain the generic email mailbox
• Ensure office health and safety standards are met

HR Support

• Manage onboarding, offboarding, and maintain employee records
• Assist with HR policies, and act as a contact point for staff queries
• Coordinate employee benefits, leave, and payroll administration
• Maintain confidentiality and handle sensitive information professionally

Technical & Miscellaneous

• Liaise with insurance providers and perform file checks for data accuracy
• Provide administrative support to the company directors (e.g., calendar management, travel arrangements)
• Support the Operations Director with project tasks as needed

The Ideal Candidate:

• Previous experience in a similar role
• Strong organisational and problem-solving skills
• Exceptional attention to detail, with proficiency in Microsoft Office, especially Word and Excel
• Excellent communication and interpersonal abilities
• Ability to handle confidential information with professionalism
• Familiarity with HR practices and UK employment law (preferred)

Must-Haves:

• Organised and quick-thinking, with a proactive approach
• Technically competent with a strong administrative background

Why Join Us?Join a growing company in a critical role that offers room for development. With a friendly work environment and the opportunity to make a tangible impact, this position will appeal to someone eager to bring structure and efficiency to our operations.