Customer Service Administrator

Cirencester

Permanent

£23,000 + Bonus +Benefits

Customer Service Administrator required by prestigious client, based near Cirencester. The successful Customer Service Administrator will act as the main point of contact for customers, resolving queries whilst maintaining compliance at all times.

Main Duties: Customer Service Administrator

Answering telephone calls, resolving queries and maintaining accurate records.
Processing requests for changes to policies.
Liaising with internal departments and giving progress updates on applications.
Providing administration to the team when required.
Issuing company literature to customers.
Maintaining accurate records.
The successful candidate will be able to demonstrate the following: Customer Service Administrator

Previous experience in a Customer Service or Administration role.
A confident communication style, able to relate to people at all levels.
The ability to thrive in a fast paced environment.
Highly organised, able to prioritise own workload.
The ability to maintain client confidentiality.
Strong administration and customer care skills.
Fully competent with Microsoft Office.
What we can offer - Customer Service Administrator

Hybrid working opportunities
Performance related bonus opportunities
Enhanced Pension
If you are already a Customer Service Advisor, Customer Care Coordinator, Customer Support Administrator you may also be suitable for this role.

Please contact Anna Hinton (phone number removed) (url removed)

Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors