4 on 4 off 7am-7pm

Job Summary
We are seeking a dedicated and detail-oriented Service Administrator to join our team. The ideal candidate will play a crucial role in ensuring smooth operations by providing exceptional administrative support and customer service. This position requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Duties

* Perform accurate data entry to maintain up-to-date records and databases.

* Communicate effectively with customers via phone and email, addressing inquiries and providing information about services.

* Assist in upselling additional services to enhance customer satisfaction and drive business growth.

* Demonstrate excellent phone etiquette while interacting with clients and colleagues.

* Speaking with Drivers to ensure customer timings are met

* Dealing with Complaints in a professional manor

Skills

* Proficient in data entry with a high level of accuracy.

* Strong verbal and written communication skills in both English and Spanish; bilingual candidates are preferred. .

* Excellent phone etiquette, demonstrating professionalism in all interactions.

* Strong analytical skills to assess customer needs and feedback for continuous improvement.

If you are passionate about delivering outstanding service and possess the necessary skills, we encourage you to apply for this exciting opportunity as a Service Administrator.

Job Type: Full-time

Pay: From £24,984.00 per year