Are you a seasoned professional with a passion for delivering exceptional client experiences? A prestigious London-based law firm, renowned for its 300-year history of advising high-net-worth individuals, families, and businesses, is seeking a First Impression Assistant to join its esteemed Front of House team.

About the FirmThis distinguished firm has built a legacy of trust, providing practical legal advice across various sectors in the UK and internationally. Their clients include well-established owner-managed businesses, property companies, fast-growing entrepreneurial enterprises, and ultra-high-net-worth families. With offices in London’s Mayfair and Bankside, they pride themselves on a culture that values professionalism, discretion, and a commitment to excellence.The RoleAs a First Impression Assistant, you will be the face of the firm, providing clients, guests, and staff with a friendly and professional welcome. Your responsibilities will include:
• Greeting clients and visitors, ensuring a seamless and positive experience.
• Managing the switchboard via Microsoft Teams, handling internal and external calls efficiently.
• Coordinating meeting room bookings using the Condeco system, ensuring rooms are prepared to the highest standard.
• Organising and assisting with hospitality and events, including setting up audio-visual equipment and troubleshooting as needed.
• Participating in a rota across the firm’s Mayfair and Bankside offices, including servicing the client suite and managing refreshments.
• Collaborating closely with the Front of House Manager and team to maintain seamless operations.The ideal candidate will have:
• A minimum of 3 years’ front-of-house or reception experience in a professional services environment.
• Proficiency in Microsoft Teams, Outlook, and room booking systems like Condeco.
• Excellent communication and organisational skills, with a commitment to delivering memorable guest experiences.
• A team-oriented approach, demonstrating flexibility, dependability, and the ability to use initiative.
• The ability to remain calm under pressure, with excellent personal presentation.