Assistant Credit Controller

- Property Management

- Permanent

- Manchester

Cobalt are excited to be working exclusively with an award-winning property management company based in the heart of Manchester to secure an Assistant Credit Controller. Our client has over 20 years' experience in providing high-quality services for it's clients, operating across residential, commercial and mixed-use developments.

Due to growth and continued success the need to hire an Assistant Credit Controller has arisen, the ideal candidate will have a minimum of 2 years' hands-on credit control experience and be capable of working in a fast paced environment.

Key Responsibilities,

• Liaise each tenant forwarded to the credit control department prior to the authorisation of legal action
• Responsible for arranging payment plans with tenants over an agreed period of time. A record of all payment plans to be kept and installments monitored accordingly.
• Compile and co-ordinate a legal recovery file for any tenant to be referred to our allocated third party solicitor. A record to be kept of current files in the credit control file.
• Provide any additional information as requested during the legal recovery process.
• Review monthly reports provided by third party solicitor and respond to any queries contained therein and ensure that a copy of each schedule is saved in the credit control file.
• Ensure that all transfers received from our solicitors are allocated to the tenant account promptly, a copy of the transfer schedule and batch report be passed to the relevant accounts administrator and a copy saved in the credit control file.
• Ensure that terms and conditions are prepared by our allocated solicitors for all new clients or for any change in client circumstances and forward for signature.
• Arrange for office copy to be signed by surveyor and returned to our allocated solicitors with copy retained in credit control file.
• Ensure that all enquiries received from internal departments and tenants are answered swiftly and professionally.
• Ensure that the tenant's records are updated to reflect any change in tenant circumstances including solicitor action, payment plans or change of address/contact details.
• Preparation of credit control letters/documents, filing and providing general assistance to the accounts department if required.

Required Experience,

• Minimum of 2 years experience gained within a credit control function
• Experience of using MS Office (Word, Excel)
• Ability to work as both part of a team and individually
• Ability to prioritize and be assertive when necessary