Front of House/Events Assistant, University, London, temp, £13.15 p/h plus holiday pay accrual

Our client, a University in London, is looking for several Front of House/Event Assistants to cover the start of the academic year. The roles will be varied with some being desk bound roles and others more crowd interaction roles, being customer focussed is key on all roles.

The main duties of the Front of House Assistant role are:

• Provide a warm welcome on reception, creating a positive first impression for guests
• Support the team in delivering excellent hospitality
• Managing significant numbers of new student arrivals
• Checking student identities
• Ensure all students receive the correct passes
• Work collaboratively with team members ensuring logs of any issues are maintained
• Checking passes of guests on their arrival escalating issues when necessary
• Providing help and support to students
• Entry pass management, for students and contractors
• Ensuring the reception areas are tidy and well maintained
• Undertake any other reasonable duties as required by the team

Skills and experience

• Prefer to have some reception experience or dealing with significant numbers of customers
• Experience of multi- tasking and controlling a reception barrier whilst delivering customer service
• For some roles, willingness to work outdoors is preferred
• Evidence of providing excellent customer service
• Display a positive outlook with a can-do attitude
• Knowledge of security functions across a large complex estate
• Experience of large numbers receiving guests to events
• Experience of working as part of a team
• Able to take ownership of a problem
• Ability to communicate verbally with people at all levels
• Must have IT skills including email

This is a fantastic opportunity for a receptionist to grow their front of house experience in a dynamic company. Apply now!

Due to the large number of applications that we receive, only shortlisted applicants will be contacted.

Val Wade Recruitment are actively looking for applicants from underrepresented communities, and pride ourselves as an equal opportunities’ employer and agency.