Do you have experience of providing a high level of customer service?
Does the prospect of making a difference to communities through excellent library services motivate you?
Do you have great communication skills to help you be a trusted point of information and guidance when it matters most?
If so, we would love to hear from you!
Our library staff and volunteers change people's lives for the better every day, and being part of the service offers huge job satisfaction.
The Opportunity
Salary: £25,584 to £25,992 per annum (£12,792 to £12,996 pro rata for part time) with entitlement to Saturday Enhancement working 6 hours 30 minutes for 1 in 2 Saturdays.
Contract Type: Permanent
Working Pattern: Part time (18.5 hours per week) Shifts working across Monday to Saturday
Location: Littlehampton Library, Maltravers Road, Littlehampton, BN17 5NA
Interview Date:
Shifts:
Week 1
Monday OFF
Tuesday OFF
Wednesday 08:30am to 2:00pm
Thursday 08:30am to 5:00pm
Friday 08:30am to 1:00pm
Saturday OFF
Week 2
Monday OFF
Tuesday OFF
Wednesday 08:30am to 2:00pm
Thursday 08:30am to 5:00pm
Friday OFF
Saturday 08:30am to 4:00pm
Littlehampton library is full of friendly staff on hand to welcome to this Carnegie Library near the town centre and seafront. Built in 1906, with some original features. and large attractive grounds.
We are looking to recruit a Senior Library Assistant to join our senior team and support our friendly team of library assistants.
The duties of a Senior Library Assistant are wide ranging across many areas of the library service and include delivering a customer-facing library service and high-quality enquiry service.
You will need to provide information accurately and signpost to other services where necessary. You will be responsible for supervising and supporting Library Assistants and volunteers ensuring that they deliver a high standard of service to our customers.
The role may sometimes involve working with challenging members of the public to solve more complex library queries such as dealing with overdue charges.
You will be a keen team player, able to work alongside partners and volunteers providing excellent customer service to the whole range of visitors to the library.
Flexibility is key as one moment you may be helping a customer log-on to the library Wi-Fi and download an eBook, the next leading a Baby Rhyme Time session for parents and babies.
The variety of our work means that no two days are the same. We get huge job satisfaction from helping everyone who comes through our doors, and you could too!
For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.
Rewards and Benefits
We think our libraries are great places to work, where you can make a difference to local communities every day. Find out more about the variety that comes with working in a library and hear first-hand from some of our library staff here: Library Jobs - West Sussex
We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.
You will benefit from 25 days annual leave, rising to 28 days after 5 years' service (pro rata for part time) plus the opportunity to buy additional leave, an excellent local government pension scheme as well as a range of discounts giving our staff access to hundreds of offers.
For more information about the wide variety of benefits you can take advantage of please visit our Rewards and Benefits page.
Further Information
The reference number for this role is CPP00946.
Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and experience you can bring to the role. Please ensure all that any gaps in employment are covered in your CV.
Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.
Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.
We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.
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