Our client, a prominent player in the HR and administration sector, is currently seeking a dedicated Sales Administrator for a fixed-term position. This role is pivotal in ensuring smooth sales operations and customer satisfaction through meticulous administrative support and excellent customer service.

• Handle enquiries from customers regarding products, services and order status
• Respond to customer inquiries and resolve issues in a timely manner
• Ensure customer information is accurate and up to date in company records
• Provide administration support for quotations of all new projects
• Liaise with material control and manufacturing departments for delivery promises
• Book out service exchanges, repair transmissions, and spring couplings
• Input and book out spare part orders
• Maintain up-to-date records on outstanding transmissions with customers
• Process and track sales orders, ensuring timely delivery and customer satisfaction
• Support the warranty claim system in collaboration with other team members and the service team
• Carry out back-to-back ordering for parts from Germany when required
• Liaise with Germany to progress urgent orders
• Assist in other company projects or tasks as and when required

• Experience in technical mechanical sales administration
• Experience of dealing directly with customers
• Commercial acumen
• Good telephone manner
• Proficiency in Microsoft Excel and Word
• Excellent communication skills
• Strong organisational and multi-tasking skills

• Fixed-term position with potential opportunities for career growth
• Engaging and dynamic work environment
• Opportunity to work closely with a variety of departments
• Comprehensive employee benefits package

If you have a background in sales administration and are eager to contribute to a thriving team, we would love to hear from you. Apply now to join our client's dedicated HR and administration team.