Job purpose: To work with a wide range of business datasets, creating and analysing key business performance indicators in a dynamic and constantly changing B2B & B2C environment. Key Responsibilities: 

• Develop new Business Intelligence across a variety of business functions through a process of requirements gathering, designing, building, testing and releasing for each new report and application.  
• Develop new databases in Microsoft SQL and deliver reports using SSRS, Microsoft Power BI and Salesforce as required by the business.  
• Develop data models using Microsoft Analysis Services (SSAS) for consumption within Microsoft Power BI, Excel or SSRS.  
• Complete data mining identifying business trends within datasets using data models developed in SSAS.  
• To ensure accuracy within all reporting by testing outputs using the business tools and resources available.  
• To be able to articulate to a variety of different business stakeholders.  
• Create technical documentation for BI tools.  
• Regularly review live reporting and database applications in an order that outputs remain aligned to business and user needs.  
• Provide advice, guidance and coaching to team members to enhance their technical capabilities and ensure value added service to customers.  
• Manage and evolve the day-to-day relationships with internal and external partners. 
• Help support Salesforce developing and assisting the salesforce analyst(s) to help enact positive change for the B2B sales team. 
• Understands all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to the Salesforce release upgrades (currently scheduled 2-3 times a year) 
• Maintaining the current Salesforce data integration using the Synatic platform. 
• Aid in the execution of opportunities to enhance Salesforce solution, driving better functionality for internal and external customers, including external reporting for agent customers. 

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