Support Engineer – Field Based

We are looking for someone who can support customers with technical issues across various customer sites covering the South East.  You will need to have worked within a service environment with experience of Windows based IT Systems with any experience of Canon printers and franking machines a real advantage. 

Full training on company products will be provided, as this is a field based role there will be  a 17.5% uplift on offered salary and vehicle.

Required Skills and Experience:

• Background working in a service role providing support to clients.
• Ideally previous experience within a field-based role, although not essential. 
• Knowledge of Windows based IT Systems 
• Strong communication and customer service skills, this is a client facing role. 
• Flexibility to travel across the Southeast, manage own diaries and work with clients to resolve technical issues.
• Responsible for providing training to clients on the use of products and deal with any documentation.