Logistics Coordinator

Location: Stockton-on-Tees

Salary: £26,000per annum plus bonus

Hours: Monday - Friday 09:00am - 17:00pm

Type: Permanent

Imperial Professionals are working exclusively with a global organisation based in Teesside who are looking to appoint a Logistics Coordinator on a full-time permanent basis.

Duties:

Planning shipments based on product availability and customer requests

Process and create necessary documentation, i.e. COO, SASO etc. for destination purposes

Enter order details (e.g. vendors, quantities, prices) into internal and external systems and databases

Keep track of freight, warehouse, transport and supply management systems

Keep track of quality, warranty, stock levels, delivery times, transport costs and efficiency

Coordinate with warehouse staff to ensure proper storage

Resolve any arising problems or complaints in a timely manner

Keep internal and external customers updated on progress relating to their orders and deliveries from start to finish

Prioritise own workload and demand against the business targets

Maintain updated records of purchased products, delivery information and invoices

Review, maintain and identify improvement and efficiency of logistics processes

Maintain a good relationship with our current forwarders whilst also creating new relationships with future suppliers

Maintain metrics and analyse data to assess performance and implement improvements

Meet measurable KPI targets

Comply with laws, regulations, and ISO requirements

Actively live and instil our company values: customer centric, appreciation, integrity, reliability, respect, responsibility.

Ensure the delivery of quality customer service

Follow health, safety and environmental guidelines and procedures in respect of personal and department activities.

To carry out any other reasonable duties which are within the employee's skills and abilities when requested

Requirements:

Demonstrable experience of working in a customer service or business to business role and delivering excellent standards of service

Demonstrable experience of working in a Logistic specific environment or role

Knowledge of specific documentation required for international transport

Excellent written and verbal communication skills

Excellent ability to work accurately and with attention to detail

For more information about this exciting opportunity please get in touch with Imperial Recruitment Group