Technical AdministratorSalary DOEMonday to Friday35 or 40 hours per weekPermanent On behalf of our client based on the outskirts of Bury St Edmunds, we are searching for a Technical Administrator to join a welcoming, supportive and growing team! Reporting to the Technical/Design Manager, the successful candidate will be responsible for providing administration assistance to the design & operations teams, whilst offering technical support to clients and customers. Strong communication, organisational and computer skills are a must along with an outgoing personality and ability to collaborate with various different teams members and departments. Due to the location of the role, a drivers licence and access to your own vehicle is essential. Main duties and responsibilities (Including but not limited to):

• Confirm all required information for full designs is provided, liaise to obtain further information, as and where required
• Reviewing completed designs from external design resources, prior to submitting to client for approval
• Publishing design drawings in PDF format from AutoCAD LT
• Submit completed designs to client, for approval
• Create a project matrix for completed designs
• Upload design drawings to relevant document servers
• Allocate design workload to design team (internal and external resources)
• Coordinate and liaise with sales team; prioritised projects, design revisions with commercial impact etc.
• Trouble shooting and responding to general technical queries and dealing with repair enquiries
• Coordinate with the business, providing admin support to the install team and customers.
• Ensure weekly completion of documentation for our operations.
• Collaborate with the accounts team to manage the project valuation process and raise repair quotations via email.
• Liaise with work colleagues as required.
• Undertake telephone liaison with relevant contacts.
• Provide assistance in terms of general and specific business support as required.
• Provide cover for other members of the team.

 Key Skills:

• Strong communication skills
• Previous Experience in a similar role
• Experience in the use of AutoCAD desirable
• Excellent attention to detail
• Working knowledge of Excel and other Microsoft Packages
• Outgoing personality
• Ability to work and liaise with various different departments

  Benefits:

• Casual dress
• Company pension
• Company events
• Sick pay
• 20 days holiday (increasing to 21 days after three years’ service / 23 days after 5 years’ service) + Bank Holidays
• Cycle to Work Scheme
• Office closure between Christmas & New Year
• On-site parking

If you are interested in this position, please apply with a current CV or contact the Bury St Edmunds office on for more information.