Location: London, UKIndustry: Sports / MarketingSalary: £40-45,000 DOEType: Full-time, Permanent

Are you a driven CRM Manager with a passion for customer journey mapping, data-driven strategies, and sports? We want to hear from you!

We are a dynamic, London-based company looking for a highly motivated CRM Manager to join our growing team. If you have a proven track record in CRM Strategy and Data driven Marketing and are passionate about delivering exceptional marketing strategies, this is the perfect opportunity for you!

Key Responsibilities:

• Develop and implement CRM strategies that enhance customer engagement, retention, and loyalty.
• Lead the planning, execution, and optimisation of email marketing campaigns tailored to customer segments.
• Utilise data insights to create actionable solutions that improve the customer journey across all touchpoints.
• Collaborate with cross-functional teams to ensure CRM strategies align with business objectives and goals.
• Analyse CRM performance data, generate reports, and provide insights to optimise campaign effectiveness.
• Build and maintain strong relationships with customers, ensuring they receive the best experience possible.
• Stay up-to-date with industry trends, particularly within sports, to drive innovative CRM strategies.

Key Requirements:

• Proven experience as a CRM Manager or in a similar role, with expertise in customer journey mapping and CRM strategies.
• Strong experience in email marketing campaigns, including segmentation, personalisation, and performance analysis.
• An understanding of basic data analysis and the ability to translate data into actionable insights.
• A passion for sports and the ability to bring that enthusiasm into CRM initiatives.
• Excellent communication skills with the ability to collaborate with cross-functional teams.
• Strong attention to detail and an analytical mindset.
• Familiarity with CRM tools and platforms (e.g., Salesforce, HubSpot, or similar).

Why Join Us?

• Be part of a forward-thinking company with a dynamic work culture.
• Opportunities for growth and career progression.
• Work with a passionate, collaborative team in an exciting and evolving industry.
• Competitive salary and benefits package.
• Flexibility in working arrangements.

If you're a results-driven CRM expert with a love for sports, we would love to hear from you! Apply today to join our London-based team and make a real impact.