Contracts Manager - Facilities Management

Location: Central London (Hybrid: Office, Home, & Site)
Salary: £55'000 to £60'000

The role

An established Facilities Management provider is looking for an experienced Regional Contracts Manager to oversee the operational and contractual performance of a multi-site FM portfolio. This hybrid role combines office-based, home, and site responsibilities, ensuring service excellence across multiple contracts.

Responsibilities

* Contract & Service Delivery Management - Ensure all FM services meet contractual and performance obligations, with a focus on compliance and operational efficiency.

* Stakeholder & Client Engagement - Build and maintain strong relationships with key stakeholders, acting as the primary point of contact for contract-related matters.

* Risk & Compliance Oversight - Monitor contractual risks, mitigate financial deductions, and drive governance across all service streams.

* Supplier & Performance Management - Align supply chain performance with contractual SLAs, conducting regular reviews to maintain high standards.

* Reporting & Data Analysis - Provide accurate reporting on contract performance, risk management, and service compliance.

Requirements

* Proven experience in Facilities Management, ideally within PFI or performance-driven FM contracts.

* Strong understanding of contractual compliance, SLAs, and performance frameworks.

* Ability to manage multi-site FM portfolios and drive continuous service improvements.

* Excellent stakeholder management skills, with a strategic and solutions-driven approach.

* Strong knowledge of FM-related compliance, risk management, and financial oversight.

What's on Offer?

Hybrid working - office, home, and site visits
A key leadership role in a growing FM business

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