Administrator/Business Support Clerk

Start date: ASAP

Location: Bordon, Hampshire

Salary: Competitive

Working Hours

Monday to Friday - 08:30am - 17:30pm
Winter Period (October to April) - 1 or 2 weeks of the month working either of the following shifts: #removed#; #removed# or 22:00-06:30 (normal hour rest of the month)

Working for a large FM & Maintenance provided on a long erm temporary contract with the opportunity to go permanent for the right candidate:

Duties:

To work closely with the client and Operations teams to support managers and supervisors in their dealings with the rest of the Mitie business, specialist services etc.
To liaise with the clients around contracts/quotes/service delivery and queries
To represent the Operations and Key Accounts teams in relation to admin and other issues as necessary
Update internal and external databases and accurately record all job related information on the appropriate IT systems (SAFE/Masternaut etc)
Assist with visits in the SAFE system and ensure accuracy in their input and closure
Create and manage contract reports and supporting contract documentation
To provide management information and reporting data
Assist in the preparation for client meetings
Deal with communications in a professional and prompt manner.
Ensure full audit trails are maintained and evidenced where required.
To ensure and improve quality of service through close working with operational colleagues Follow Group and company policies and procedures, at all times.

Person specification:

Administration experience
Customer service
Computer Illiterate
Attention to detail

If you are interested in this role, please apply online. Many thanks @RG

Resourcing Group is acting as an Employment Business in relation to this vacancy