Waiting List Coordinator

Location: York

Job Type: Temporary

Duration of booking: This could be a temporary rolling monthly requirement which could be temporary ongoing

Start date: As soon as possible

Sector: Healthcare

Base: Hospital

This will be based on our client's site

Band: 3 or 4 depending on skill and experience

Pay Rates:

£12.82 to £13.50 paye inclusive depending on depending on skill and experience

Working days and hours: Monday to Friday 9am to 5pm

Job Summary

* Booking patients into theatre lists

* Calling patients and matching them up to the criteria of the list

* Collaborating with a multi-disciplinary team of Consultants, Nurses and Healthcare Assistants

* Booking, amending and confirming patient appointments to prevent minimal Did Not Attends (DNA's) and maximising clinic capacity ensuring there are no bottlenecks.

* Preparing Clinic packs and managing paperwork on behalf of clinical colleagues

* Clinic coordination and escalation management

* General hospital administration duties

* Dealing with incoming patient calls and emails

* The successful candidate must provide excellent customer

* The candidate must have strong communication skills, written and verbal

* Solid IT Skills is required for the role

* Duties will include communication with patients and guests

* Dealing with incoming queries

* To be successful in the role the candidate must be organised and proactive

Questions

Do you have experience working as an Administrator or Waiting List Coordinator in the NHS?

Do you have experience working as an Administrator or Waiting List Coordinator in the healthcare sector?

Do you have experience working as an Administrator or Waiting List Coordinator?

Are you happy to call patients and match them up to the criteria of appointments?

Do you meet the criteria above and available to start immediately?