Role Description
Job Title: Interim Regional Head of Operations
Location: South East of England, UK
Salary & Job Type: £Excellent salary & £3k car allowance, Interim 6th month Contract, 37.5 hours
Sector: Charity, Health & Social Care
Scope of the Job
With the support, the Interim Peripatetic Regional Head of Operations will oversee the delivery of the highest levels of care, focus on continuous improvement and the implementation of best practice. Ensure the delivery of outstanding outcomes and provides strong leadership to the Service Managers and the wider teams. Will also support the delivery of strategic growth and change whilst ensuring service delivery to every person we support is exceptional. The role will ensure services are delivered in a way that puts people we support at the centre of their care and support, promoting rights, choice, dignity, diversity and value for money, meeting all organisational and statutory requirements and delivered in compliance with Care Quality Commission. The role will provide exemplary leadership for managers and employees to ensure standards of performance are maintained and continuously improved wherever possible.
Key Duties & Responsibilities

As an Interim Peripatetic Regional Head of Operations, you will be required to support any of the regional operations within the South of England, spanning from Oxfordshire to Devon and across to Kent.
Provision of high quality, value for money services through the delivery of efficient commercial led practices
To regularly review and act on performance data and KPI's to support decision making to continuously improve the services we provide
Where the service(s) are separately registered with CQC, you will apply successfully for registration as the Registered Manager and take responsibility for maintaining compliance with regulations. To ensure that the appropriate regulatory notifications are made where necessary.
Ensure services are delivered in accordance with appropriate risk assessments, complying with regulatory, statutory and contractual requirements for the time being in force.
Ensure all services that you are responsible for adhere to the overall organisational strategy and inform future planning
Ensure the delivery of the regions strategic business plan is consistent with local demands and priorities.
Be accountable for the monitoring, assessment and reporting of the quality of the services provided.
Be accountable for ensuring audit recommendations are monitored, reviewed and implemented
Ensure complaints are acted upon and actions are monitored, evaluated and implemented.
Ensure compliance with safeguarding policies, statutory requirements and local authority protocols to uphold SeeAbility duty of care.
Be accountable for safe working practices ensuring the availability of appropriate equipment and resources
Evaluate accident and incident reports to identify trends with action as appropriate.
To ensure the proper application of SeeAbility policies and standardsYou will be required to support where the need is across any of the four southern regions, sometimes the need will be planned in advance at other times there may be an immediate need to support a region.  You will work with the current Regional Heads of Operations in this is unique opportunity to drive service development in order to promote independence, choice and control as well as the achievement of individual goals, however small or large, each and every day. It's also an exciting time to join us as SeeAbility embarks on a new strategy to deliver on growth and change.
Working in partnership with the Regional Heads of Operations and our external partners and internal multi disciplinary teams you'll oversee the delivery of the highest levels of care and support, focusing on continuous improvement and the implementation of best practice, whilst ensuring service delivery to every person we support is the best it can be.
 
Knowledge & qualifications

QCF Level 5 - Leadership and Management in Health & Social Care (or equivalent)
Demonstrable understanding and knowledge of the requirements of working in Health & Social care
Understanding of the requirements of the Care Quality Commission
A full, UK driving licenseExperience

Senior management level experience within the social care sector
Experience of effectively managing change and delivering service improvements
Experience of collaborating with local Authorities, Commissioners, families and circles of support
Experience of working with people with learning disabilities
Exemplary leadership that develops high performing teams through a coaching and collaborative approach
Effective budget and resource management skills

Our Benefits
Why work for us?           
Your development and appreciation 

Fully paid essential training inc. Care Certificate 

Funded professional qualifications -QCF levels 2-6 available (valued at £3,000+) 

Annual excellence awards 

Long service awards every 5 years and recognition 

Development Discussions: Opportunity to discuss your progress and your future 

Leadership development academy for the next steps in your career 
Your work-life balance 

33 days holiday (incl. bank holidays), increasing to 41 days with long service (1 extra day for each year of service) 

Life events: Time off when you need it most 

2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years 

Enhanced Family-Friendly Pay 

Paid Fertility Leave 

Carers Leave available 

Flexible Working: We are up for anything that works for your team and the wider organisation 
Your money goes further 

£500 monthly bonus scheme for two lucky colleagues 

Enhanced overtime rates for working bank holidays and weekends 

Eligible for Blue Light Card discounts 

Discounts and cashback at hundreds of shops, restaurants and activities 

Access to Tickets for Good 

Pay reviews and commitment to pay competitive rates 

Employer contributory pension scheme: Support and tools to help you make the right decisions about your future  

Paid DBS and renewals 

Season ticket loans 
Your wellbeing counts 

Cycle to Work scheme 

Life assurance of 2x annual salary 

Free 24/7 employee assistance programme for advice and support 

Free eye test  

Discounted Gym Membership 

Dedicated in house Wellbeing Coach for your team