Our client, a global Freight Forwarding company based in Witham are seeking a Shipping Administrator to join their expanding team.

This role will allow you to gain a real an insight and solid understanding of the shipping industry. This is an excellent position for a candidate looking to begin their career within a forward thinking company, with excellent potential for progression over time.

The ideal candidate will be able to multi-task and be extremely well organised. Key Responsibilities:
· Process documentation in line with system and customer requirements.
· Ensure schedules are updated within the business systems.
· Contribute to customer care and key account (enquiries, requests, calls etc) as required to achieve a successful outcome.
· Maintain customer records line with business processes and in conjunction with other departments.
· Collate and file manifest files and folders in line with business requirements.
· Work alongside other departments as necessary to resolve issues that may arise.
· Answering customer calls and managing enquiry to a successful conclusion.

Technical skills:
· Knowledge of Excel.
· MS Outlook.
· Data inputting.
· Spreadsheets.
· Computer literacy.

Soft skills:
· Highly organised and structured approach to tasks.
· Excellent attention to detail.
· Work on own initiative but also as part of a team.
· Flexible approach to working during busy periods.
· Excellent ability to develop relationship with customers.
· Strong task orientation - can do approach.

Although no specific freight forwarding experience is required as full training will be given the following experience would be desirable and viewed favourably.

Benefits:
· 22 days holiday going to 25 after 2 years service.
· Pension.
· Free onsite parking.
· Social events throughout the year.
· Free GP service.