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Date Added: Wed 06/11/2024

Housing Officer

Preston, UK
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Company: SERVICE CARE SOLUTIONS - HOUSING

Job Type: Permanent, FullTime

Salary: £26,250 per annum

Housing OfficerPreston£26,250 per annumPermanentFull timeWe are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers in Preston. As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC), focusing on the safety and well-being of service users across Preston.THE ROLEKey responsibilities include:

  • Conduct monthly inspections of properties to ensure safety and compliance.
  • Oversee onboarding and withdrawal of properties as per Local Operating Procedures.
  • Identify and report property faults, categorizing them for prompt response.
  • Undertake minor property repairs within trained scope and provided toolkit.
  • Administer operational cash for utility top-ups and emergency payments.
  • Manage customer complaints and support issue resolution.
  • Participate in the on-call rota to ensure 24/7 service availability.

THE CANDIDATECandidates should ideally have experience in a property-related role, though a strong commitment to supporting asylum seekers and excellent communication skills are more important. You should also bring:

  • A solid background in face-to-face roles with strong people skills.
  • Confidence in conflict management and resolution.
  • Strong organizational abilities to handle a demanding workload.
  • A valid UK driving licence, with willingness to travel between properties.
  • The ability to work collaboratively with colleagues and external partners.

THE CONTRACTPermanentFull-time, 37.5 hours per week, Monday - Friday (on-call rota every 10 weeks)Salary: £26,250Company car providedHOW TO APPLYTo apply for this role, please email a copy of your CV to or call on to discuss the role further. Further positions available in locations across the North West - please ask for additional info if interested

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