About The RoleDedicated to backing progress, championing openness, nurturing creativity, and empowering ideas, with an emphasis on inclusion and richness of diversity, our cultural programme is ambitious in scope. We insist on relevance and are as keen on entertainment as enrichment. We embrace the biggest issues of our times but are equally committed to supporting new work by emerging artists. Add in nearly 70 resident artists, Makerversity, a business community made up of over 200 independent enterprises, and our neighbours, The Courtauld Institute and Kings College, and you start to understand who we are and what we do.We welcome 3 million annual visitors to share this unique combination of public events, creative enterprise, and artistic practice. It is this mix that informs and powers our programme and makes it singular, compelling, and accessible.The primary role of Cleaning Operative is to ensure that all public accessible areas and facilities, tenant and communal facilities and external areas of Somerset House are maintained to a very high standard of cleanliness and hygiene. Reporting to the Supervisor whilst working closely with other Incentive FM staff You will be working on a variable shift rota between 06:00 to 09:00.Specific Responsibilities:Responsibilities are summarised and but not limited to:

• Sweeping
• Mopping
• Vacuuming
• Damp wiping
• Deep Cleans
• Washroom Cleaning

Other dutiesUndertaken all other reasonable requests received from IFM Line Management or from the SHT.Person Specification

• Team working- Ability to work in a team environment to develop and continually improve service.
• Flexibility- A willingness to be flexible to support changing requirements.
• Customer Focused - must be able to respond appropriately to the needs of the client in a pleasant and polite manner.
• Reliable and Punctual

Skills and Experience:Essential:

• Previous experience as a cleaning operative
• Good understanding of H&S working practices.
• Customer service focussed
• Good communication skills both verbally and written
• Machinery- Must be physically capable of using required machinery and capability to clean to standard laid down in the specification
• Able to work unsupervised

Desirable:

• BICS accreditation or equivalent
• Understanding of COSHH
• Understanding of correct methods of cleaning to comply with requirements of specification
• Experience of delivering support services to events and exhibitions
• Relevant experience within a heritage or historic environment
• Willingness to undertake additional cleaning hours as required.

About The CompanyOCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.