We are currently seeking a motivated and enthusiastic individual to join a leading engineering company in Rotherham as a Technical Administrator.

In this pivotal role, you will have the opportunity to develop your technical knowledge while providing exceptional customer service. You'll manage a portfolio of customers, ensuring their orders are processed efficiently and that their needs are met with high levels of service.

This is a great opportunity for someone with commercial focus and a passion for learning about technical products.

Key Responsibilities:

• Coordinate customer orders and inquiries, ensuring a seamless experience across all stages.
• Proactively address and resolve any customer issues, maintaining clear and consistent communication.
• Assist in the quoting and processing of customer-specific orders, working closely with engineering to obtain technical details.
• Support the preparation of bids for large-scale projects, collaborating with internal teams to ensure accuracy.
• Deliver accurate reporting on order status and actively manage any delays or issues.
• Participate in training and development opportunities to build technical expertise.
• Provide additional support to the wider customer service team when needed.

Salary: £25,000 - £27,000
37.5 hours per week - Monday - Friday

If you are a self-starter with excellent communication skills and an eagerness to learn and grow within a technical environment, we would love to hear from you!

At Adept Resourcing - Commercial & Engineering, we specialise in connecting companies with top talent that drives innovation, growth and success. With our industry expertise, extensive network and personalised approach, we're here to help you.