Job Title: Pricing Agent

Shift Pattern: 08:00 - 16:30 OR 09:00 - 17:00

Role Summary:

To support growth and development within the district's Air and Ocean products by quoting to win new business, as well as monitoring and maintaining rates for existing business using market intelligence.

Responsibilities of the Pricing Agent:

• Responsible for answering ad-hoc quote requests & RFQ participation, from both internal and external sources.

• Managing and working to deadlines set both internally by colleagues and externally by our customers.

• Follow the Companies Operational Performance and Trade Compliance Standards at all times.

• Work closely with our Sales and Account Management team to provide timely responses to quote requests from customers.

• Make sure that ongoing pricing is maintained and distributed within our network and our customers, including regular updates to exp.o rates.

• Provide insurance rates and information, as requested.

• Plan and engage in Air & Ocean department meetings to discuss market intelligence and develop sound knowledge of the Air and ocean markets.

• Review pricing goals and pricing expectations periodically with the Air and Ocean leadership teams to ensure buy-in and accountability.

• Attend regular meetings with the company Regional Quoting and Bid Teams to support regional pricing goals and objectives.

• Develop relationships with the company's teams globally at origin and Destination to secure the most competitive pricing available and to receive timely responses to requests.

• Build and maintain strong relationships with vendors (airlines, trucking companies, and others) in order to secure the most competitive pricing possible.

• Provide exceptional customer service at all times.

• Follow up with all customers on ad-hoc quotes provided to gain feedback and answer any additional questions.

• Maintain contact with bid owners to support and follow up on bid results.

• Customer feedback and quote outcomes to be logged within the quoting tool for visibility purposes.

• Analysis of quotes and feedback received to analyse and trend local market conditions and win ratios by customer/lane

Pricing Agent Education and Experience:

• Have experience in pricing and knowledge of the market

• Understanding of Air and Ocean transportation

Knowledge, Behaviours and Skills:

• Attention to detail should be a natural characteristic.

• Must have the ability to prioritise and work within deadlines.

• Good knowledge and understanding of incoterms.

• Be a team player and can listen, comprehend, and effectively communicate.

• Ability to execute tasks with limited direction and oversight, against tight deadlines.

• Strong multi-tasking, timekeeping, and organizational skills.

• Good computer skills (Excel, Word, Power Point and Outlook).

• Ensure to embrace new systems and software to maintain pricing advantage for the branch.

• Be open to implementing new system changes and enhancements

If you feel you are the right Pricing Agent for the role, then please get in touch or apply now