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Date Added: Wed 05/03/2025

Housekeeping Manager

London, UK
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Company: ROSEWOOD UK - THE CHANCERY

Job Type: Full-time Permanent

The Chancery Rosewood - opening in Summer 2025, a Rosewood Hotel Group property, is h oused in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. It will include 144 spacious suites designed by Joseph Dirand, including a variety of dining and entertainment spaces: providing a stage for progressive ideas, voices and expression.

Every great guest experience begins with a space that feels inviting, comfortable, and impeccably maintained. As our Housekeeping Manager, you will ensure that detail across our guest rooms and public areas meets the highest standards, creating an environment that is both welcoming and exceptional. You will lead a team that focus on precision, organisation, and seamless operations while fostering a positive and collaborative workplace.

Key Responsibilities :

  • Motivate, support, and develop a high-performing housekeeping team that delivers consistently elevated results.
  • Ensure every room, corridor, and guest space meets Forbes, LQA, and Rosewood brand expectations.
  • Oversee inventory, supplies, and equipment maintenance to keep operations running seamlessly.
  • Handle special requests, pre-arrival preparations, and guest feedback with professionalism and care.
  • Monitor schedules, plan staffing, and maintain thorough records to keep the department running smoothly.


About You:

  • You have an eye for detail and a passion for maintaining impeccable spaces.
  • You have a proven track record of coaching, supporting, and inspiring teams to bring out their best in a luxury environment.
  • You solve challenges with confidence and always find a way forward.
  • You understand what makes a stay exceptional and go above and beyond to create an elevated experience.
  • You lead by example and foster a team environment built on respect and collaboration.


Diversity and Inclusion

We believe in bringing together individuals for the long-term success of our hotel and the communities we operate in. We are committed to offering a transparent, fair and consistent recruitment process for all. Ensuring equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.

About Rosewood

Rosewood Hotel Group is one of the leading global lifestyle and hospitality management groups. Our foundation is a commitment to "Relationship Hospitality" - a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which our hotels operate. By doing so, we strive to become the industry leader in delivering the true meaning of hospitality.
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