Job Title: Sales Supervisor / Manager

Location: North/South East/West London

Salary: £13.50 - £15.00 per hour

Job type: Full/Part Time, Temporary.

Start and End Dates: The role will start on the 15th Nov and end on the 24th December.

The Company:

We are the Christmas Tree Specialists. A British brand with Scottish heritage, Pines and Needles are premier, sustainable Christmas tree growers and retailers in London and the South of England. Our company has been trading for over 25 years and is known throughout the capital for the quality service we provide. Christmas is fast approaching and we are looking to hire Store Managers for our pop-up stores across London.

Role & Responsibilities

The Store Manager role is intensive, requires heavy lifting and strong management skills. It will involve a steep learning curve, a great team, and lots of fun! This is a short term, full-time contract, which will start on the 15th of November and end on the 24th of December.

Each store manager is responsible for a pop-up store in London, along with the responsibilities listed below.

• Leading a team of 2 - 12 sales assistants, depending on store size
• Working alongside 1-2 Assistant Store Managers
• Generating and facilitating product sales & revenue
• Training new staff
• Opening and closing their store
• Stock management
• Pruning and handling a large display of 3-12 foot trees
• Provide outstanding customer service
• Coordinating customer tree deliveries
• Ensuring their store operates according to Pines and Needles policy and procedural standards

Required Skills:

• People Management
• Store Management
• Outstanding customer service standards
• Attention to detail
• Proficient in English
• Able to work well under pressure in a very busy environment
• Management, hospitality and retail experience are a plus but not mandatory

About You:

• Friendly Personality
• Must be physically fit and strong for tree lifting
• A love for the outdoors
• Tolerance to cold environments
• Willingness to wear a Scottish kilt
• Positive, flexible and can-do attitude

Expected Availability:

You MUST be available to work a minimum of 2, out of 3 of the following weekends:

• November 30th, 1st
• December 7th, 8th
• December 14th, 15th

If you can’t work on 2 of the following weekends, please do not apply as there are no exceptions.

Working Hours:

• Monday to Sunday
• Weekend and Peak Hour work is expected

Schedules:

• 10-hour shift
• 12-hour shift
• 8-hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Attire:

Please note that staff are expected to bring their own waterproof footwear, black/navy leggings, gloves and warm raincoat.

Candidates with the experience or relevant job titles of; Shop Manager, Retail Manager, Retail Coordinator, Retail Management, Shop Team Leader, General Shop Manager, may also be considered for this role.