Permanent, Part Time (18.5 - 22.2 hours per week)

Gloucester City Homes (GCH) is an ambitious, dynamic housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers.

We’re now looking for a Performance Analyst- someone to deliver high-quality, efficient, and professional performance & assurance reporting which supports GCH to retain a G1 rating.

Reporting to our Performance & Assurance Lead, you will be responsible for the performance management of Performance Indicators, ensuring that they are effectively managed, reported on and maintained, as well as analysing data and driving change where appropriate. You will also be responsible for the performance management of tenant satisfaction measures and relevant statutory returns, liaising with business leads on performance reporting.

Whilst overseeing the timely and appropriate communication of the Governance team’s work, you will understand and track assurances across the organisation, drawing together key information for reporting to senior management, Audit and Risk Committee and Board, and write and present reports for Board, Committee, and internal leadership boards as appropriate.

We’d like you to…

• Have experience of report writing and presenting to Executive Leadership Teams and Governing Bodies.
• Have experience of analysing and presenting data.
• Have knowledge of managing data/performance management.
• Be a self-starter, able to meet tight deadlines.
• Have experience of effective stakeholder management across all levels of an organisation.
• Have knowledge of Social Housing Regulation and compliance, or a similar regulated environment.
• Be highly numerate and comfortable analysing information.

Closing Date: 28th June 2024

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture. Our values of pride, quality, integrity and innovation are at the heart of what we do. So if this sounds like you, we’d be delighted to hear from you!