Your new company
Hays Accountancy & Finance are delighted to be partnering with one of Norfolk's leading providers of agency, professional and consultancy services across the whole range of rural, commercial and residential property, agriculture and the environment in their search for a Client Accounting / Property Accounting Manager. They are a highly reputable corporate business but with a small company/family feel.In this role, you will lead their client accounts team based in Norwich City Centre. The role of Client Accounting / Property Accounting Manager is to ensure the effective financial management of client property portfolios and align processes across the department.
Your new role

In this role, you will lead their client accounts team based in Norwich City Centre. The role of Client Accounting / Property Accounting Manager is to ensure the effective financial management of client property portfolios and align processes across the department.
Key Responsibilities

Understanding and keeping up to date with rules and regulations of service charges
Liaising with Accountants and property managers to ensure compliance with RICS guidelines
Liaising with Partners and senior staff prior to the take on of new accounts/properties.
Relationship building and management of Partners expectations involving visits to other offices.
Annual/ Quarterly overseas tax reports
Maintain department's metrics/KPI's.
Unsettled receipts after clients
Arrears chasing
New client/tenant set-ups.
Transfer accounts
Stand-alone bank reconciliations
First point of contact for staff and client complaints
Arrange and conduct training for new members or staff.
Understanding of team responsibilities to cover during periods of annual leave/absence.Other Responsibilities:Financial Management and Control

Ensure the accuracy and timeliness of financial reporting for client property portfolios, including budgeting, forecasting, reconciliations, and variance analysis.
Ensure adherence to best practices in cash flow management, balance sheet control, and budget compliance.Client and Stakeholder Engagement

Build and maintain strong relationships with key stakeholders, including clients, surveyors, and internal departments.
Act as a point of contact for client finance teams, providing regular updates and resolving any financial queries.System and Process Improvement

Standardise workflows and procedures across the team to ensure consistent service delivery and compliance.

This is a full-time role, working 37.5 hours between Monday and Friday. Core hours in the business are 9-5.30, but there is flexibility for the right applicant. A hybrid working policy is in place of up to 1 day per week working remotely, but this is currently under review and could increase in the near future.

What you'll need to succeed
You will ideally be a fully qualified accountant and have experience working within property or agricultural industries. You will ideally have experience using Qube or Re-Leased software packages and have exposure to a system's migration process, but this is not essential. You will have strong leadership qualities, staff management experience and take a proactive approach to problem-solving. You will have strong analytical skills and be accustomed to working with a portfolio of clients.

What you'll get in return

25 days holiday increasing each year up to 28 days after 3 years of service.
Life Assurance of 4x your basic salary
Private Medical Cover (After passing probationary period)
Travel Insurance (After passing probationary period)
Salary Sacrifice Pension Scheme
Enhanced maternity, paternity, adoption and shared parental leave
Enhanced carers leave.
Holiday Buy Back Scheme
Long Service Awards
Free parking nearbyWhat you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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