We are currently recruiting on behalf of our client, a local housing association which exists to meet housing need in the communities in Surrey, for a Planned Works Project Officer on a 4-month temporary basis. This is a full-time role and offers flexible hybrid working.

Day to day duties will include:

• Support the planned works programme manager to deliver effective programmes of work that deliver excellent customer outcomes and engagement from the outset to completion
• Contribute to the delivery of investment projects on time, within budget, to deliver exceptional levels of resident satisfaction
• Utilise resident satisfaction to make recommendations for continuous improvements for the delivery of investment projects
• Maintain effective records and information systems in support of project delivery, service planning, KPI’s and benchmarking
• Attend meetings of resident groups and other stakeholders as necessary
• Engage residents to develop customer-centric delivery mechanisms
• Attend and contribute to contractor progress meetings, review contractors’ performance and produce written reports and minutes as directed
• Develop and maintain effective communication and collaborative relationships with residents, colleagues, key partners, contractors and community representatives

To discuss this role and it's duties futher, please get in touch.