Overview

• Title: Housing Officer
• Hours: 35 hours per week
• Salary: £16-£20p/h (including holiday pay)

Vetro Housing are excited to be actively recruiting for Housing Officers in the local area. If you have a genuine passion for supporting people with their challenges, increasing engagement and reducing antisocial behaviour, this job is for you!

Duties:

• Be present and visible to engage with the community
• Listen and respond to concerns / complaints
• Manage a large caseload
• Implement and develop policies and procedures to improve community safety and quality of lives
• Support tenants through contract management, and responding to breaches of contract

To be successful you will have:

• Full UK driving license with access to vehicle and business insurance
• Experience of working with social housing, tenancy support, antisocial behaviour or similar
• Confidence when dealing with multiple complex cases
• Team working skills
• Excellent IT skills
• Excellent communication skills
• Ability to use own initiative to manage own workload and seek out new challenges

Benefits:

• Company pension scheme
• Holiday pay
• Comprehensive Training Package including scheduled ongoing face-to-face training.
• Plenty of opportunities to maximise earnings and career development.
• Excellent Rates of pay, weekly pay, and no payroll charges
• Free online training and subsidised practical training (TMVA,PMVA,PBM)
• Flexible working hours to suit your needs.
• Shifts scheduled and booked via Shift App
• 24-hour support line
• 121 personal relationship with Consultant

Due to expansion, Vetro Housing has a number of exciting vacancies similar to this role, so if you are looking for a new opportunity within housing related support then we want to hear from you!

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.