Description Location: Wireless Station Park, Chestnut Lane, BassingbournSalary: £30,000 - £45,000 DOEBenefits: 31 days holiday, sales-based bonus, 5 paid sick days per year, free lunches, onsite parking, and modern, air-conditioned officesEmployment Type: Full-Time, On-Premises
We are recruiting for a forward-thinking and rapidly growing company specialising in the design, manufacture, and supply of advanced roofing systems. They work with Tier 1 construction companies, roofing contractors, and the solar industry, providing unique products and systems. They uphold a strong set of values—Humility, Innovation, Focus, Enthusiasm, and Integrity—that drive their success and guide their approach to customer service and collaboration.
Role Overview A Technical Sales Executive will play a pivotal role in the sales team, focusing primarily on a specific product group. In this position, you will handle customer enquiries, review CAD drawings, and provide detailed quotations for Tier 1 construction clients. You’ll be responsible for managing project information on their CRM, tracking project progress, and maintaining strong communication with both the sales and project management teams.
This is a hands-on role that requires a blend of technical understanding and strong customer service skills. Your ability to quickly assess client needs and propose tailored solutions will be essential.
Key Responsibilities - Responding to Enquiries: Efficiently manage incoming customer enquiries via email and phone, helping customers select suitable products.
- Quotation Preparation: Review CAD drawings and models to develop accurate quotations.
- Data Management: Enter and track project information and follow-up tasks on the CRM.
- Customer Relations: Follow up on quotes, manage CRM follow-up tasks, and build confidence in the product offerings through strong product knowledge and customer service.
- Collaboration: Work closely with sales and marketing teams to drive project momentum.
Requirements Technical Background: Experience with construction drawings and models.
Customer Service Skills: Excellent communication skills and confidence when speaking with customers on the phone.
Organisational Ability: Strong ability to manage follow-up tasks and stay organised in a busy work environment.
Computer Proficiency: Experience with Microsoft Office apps and HubSpot (or similar CRM software).
Personal Qualities: Self-motivated, detail-oriented, and aligned with values of humility, innovation, focus, enthusiasm, and integrity.
