Job Description

Service Manager (Residential/Rehabilitation)

Hours: Full-time (Mon-Fri)
Salary Up to £43,000

* Applicants must have a QCF (NVQ) Level 5 in Health and Social Care or Equivalent and have experience with being registered with the CQC **

We are seeking a dedicated and experienced Service Manager to oversee the delivery of high-quality care and support service users. The ideal candidate will have a strong background in health and social care management, along with a comprehensive understanding of statutory regulations and compliance requirements.

The service provides a rehabilitation period of up to 12 weeks (which can be extended) and consists of transitional living and residential units.

Qualifications

• Level 5 in Health and Social Care (Management) or equivalent.
• Proven experience in a management role within the health and social care sector, with a track record of achieving high standards of care delivery.
• In-depth knowledge of statutory requirements such as Care Quality Commission regulations and outcomes.
• Strong leadership and communication skills, with the ability to inspire and motivate a diverse team.

Benefits:

• Company pension scheme
• Life assurance
• Generous annual leave
• Benefits platform - get access to discounts across retailers and restaurants!
• Staff recognition and rewards
• Long service awards

Responsibilities

• Oversee the day-to-day operations of care and support services, ensuring the delivery of person-centered and compassionate care to all service users.
• Lead and direct a team of care staff, providing mentorship, guidance, and support to ensure high performance and morale.
• Develop and maintain robust care plans and risk assessments, ensuring they are tailored to individual needs and comply with regulatory standards.
• Manage and monitor service budgets, resources, and performance targets, identifying and addressing any areas for improvement.
• Establish and maintain effective working relationships with service users, their families, and external stakeholders to ensure high levels of satisfaction and positive outcomes.

Reference: WILL79794/AP

INDNUR