We are seeking a General Manager to develop and drive forward our Visitor Centre and restaurant. This role is crucial for maintaining high standards of food and service while retaining a friendly approach.

• Manage day-to-day operations, drive revenue, and collaborate on exciting events and campaigns.
• Ensure the team provides a professional, friendly, and welcoming service to all guests.
• Train staff to deliver the standard of service appropriate and ensure excellent customer service.
• Recruit, develop, and train staff as required, including supervisory staff.
• Rota service staff ensuring a Supervisor is designated for every shift.
• Control staff costs to deliver required profitability.
• Ensure adherence to Health and Safety procedures to ensure the safety of employees and guests at all times.

• Effective team leadership and motivation skills.
• Ability to communicate confidently at all levels.
• Good timekeeping skills.
• Experience in Bar/Cellar Management.
• Excellent accuracy and eye for detail.

• Proven managerial/leadership experience in hospitality.
• Excellent communication skills.
• Organised and excellent customer service skills.

• Proven leadership in hospitality and excellent communication and customer service skills.