Job description

Overview
We are currently recruiting a role for a Key Account Executive for one of our clients based In Bordon. This role involves building and maintaining long-term, trusting relationships with their customers. The Account Executives role is to oversee select national retailers; developing new business from existing customers, proactively identifying new opportunities, and providing outstanding service to ensure customer satisfaction.

Responsibilities

* Being the main point of contact for queries from specific customers

* Take time to build great relationships with each customer so that you adapt the services and products to meet their specific needs.

* Pro-actively contact new and existing customers to make them aware of new & upcoming product releases to increase sales.

* Contact customers via phone and email to assist with a variety of sales queries.

* Capture & update customer information accurately.

* Be a team player, helping drive performance by constantly challenging self & by inspiring others to meet their goals.

* Respond to changing priorities and achieve tasks quickly and efficiently.

* Business travel to numerous off-site meetings and trade shows

* Taking ownership of customer issues and working swiftly to resolve them to the satisfaction of the customer wherever possible.

Skills

* Strong interpersonal skills with ability to quickly establish rapport and build trust

* Confident communicator, both verbal and written

* Adaptable to changing demands and priorities.

* Works well under pressure.

* Strong team player but happy to work independently

* Positive and enthusiastic with a passion to learn and deliver fantastic customer service

* Resilient and determined

* Strong attention to detail and excellent problem-solving skills

Salary: £25,000.00- £26,000.00 per year

Working Hours: Monday to Friday (Full-Time)- Cover letter on request

Job Types: Full-time, Permanent

Pay: £25,000.00-£26,000.00 per year

Schedule:

* Monday to Friday

Work Location: In person