Head of Sales & Membership

Salary: £85,000 plus Bonus

Location: North West London (Edgware Road)

Hybrid working

In this pivotal position, you will spearhead sales and membership strategies, lead multi-channel sales teams, drive retention and engagement across a unique membership model.

Are you a dynamic sales leader ready to drive growth in a high-impact role? A fantastic opportunity has arisen to join a rapidly growing company at the forefront of transforming their industry.

Key Responsibilities

• Strategy Development: Design and execute comprehensive sales and membership strategies with leadership.
• Channel Optimisation: Oversee face-to-face and telesales teams to ensure effective member acquisition and conversion.
• Retention Initiatives: Develop and implement strategies to maximise member activation and engagement from day one.
• Community Engagement: Lead outreach efforts to increase visibility and foster local connections.
• Team Leadership: Manage, mentor and motivate sales and membership teams to achieve ambitious KPIs.
• Performance Monitoring: Create a culture of continuous improvement through training, development and performance metrics.
• Data Analysis: Use insights to refine strategies, recommend initiatives and report on sales engagement and retention.
• Tech Innovation: Evaluate and integrate marketing technologies to optimise workflows and enhance performance.
• Brand Consistency: Collaborate with marketing to align customer communications across all channels.

What We’re Looking For

• 10+ years’ experience in sales or membership management
• Expertise in managing multi-channel sales teams
• Strong proficiency with CRM platforms (e.g., Hubspot, Pipedrive)
• Data-driven with exceptional decision-making skills
• A passion for creating outstanding customer experiences
• Proven leadership ability, with a knack for building and motivating team

  Benefits

  • Competitive salary with an uncapped incentive plan
  • Hybrid working
  • 25 days annual leave + your birthday off after 1 year
  • Collaborative, people-first culture in a high-growth, well-funded business
  • Work with a world-class team and make an impact

  This is your chance to be part of something truly innovative and rewarding. If you’re ambitious, strategic and passionate about delivering results, this role is for you!