Payroll Services Manager 

Location: Birmingham

Salary: £50,000pa - Temporary ongoing

Hours: Monday to Friday - 8am-4:30pm - hybrid - 2 days in the office at the site in Birmingham.

My client is seeking an experienced Payroll Manager to join their team in Birmingham City Centre.

In this role, you will be responsible for delivering comprehensive client support services, focusing on HR operations and payroll processing, directly from the client's Birmingham City Centre location.

The main duties and responsibilities of the Payroll Services Manager will be:

Monthly / Annual Payroll Service Delivery, ensure timely and accurate delivery of monthly Payroll and submissions to third parties, monitor and manage SLA's
Monthly payroll delivery, ensure all input, checks and exception reports are completed in line with deadlines, monitor and track teams progress using workflow, make client aware of any issues/delays
Timely delivery of internal reports and administration
Approve monthly payroll settlement and attend sign off meeting with client
Monthly sign off / approvals: HMRC payments, RTI submission, Pensions, Childcare Vouchers, Journals
Monthly Service review - feedback to the client, share performance stats, improvements, areas for concern
Manage annual audit - internal and external, responsible for ensuring follow up actions are completed
Maintain appropriate controls to ensure the integrity of the clients payroll, ensure these are documented and managed daily
Ensure Payroll Escalations and Service issues are managed timely and effectively, identify where training/changes to working practices are required
Responsible for annual submissions: P11D, P60s, end of tax year reconciliation. Present results and reconciliations to the client
Financial controls, responsible for ensuring accounts are cleared timely and aged items are resolved, responsible for Governance of Overpayments
Pension aged items, existing project, lead the final stages of the project and identify/implement process improvements
Team Management, Administration and Compliance:

Manage the team: TL 1:1's, Team Meetings, ensure appropriate resourcing and cross training is in place, team engagement. Monitor overtime worked and keep to a minimum
Ensure Data retention policy is adhered to, annual deletion and review of Payroll documents
BCP planning, responsible for the Payroll plan and annual testing
Change - manage Projects from a Conduent Payroll perspective, work closely with Payroll BA on Change Roadmap
Simplification and process improvements - drive roadmap for improvements and efficiencies, identify process improvements, utilise Workday and tools available to create time/cost savings, ensure documentation is fully updated
Workday - keep abreast of all changes and ensure the necessary testing is undertaken. Attend meetings with Workday and the client for new changes and focus groups where the opportunity arises
Hold relationship with Workday AMS team, along with Payroll BA attend weekly meetings, escalate unresolved tickets and ensure urgent issues receive the correct focus
Escalation point for team and client for Workday technical issues, work closely with AMS, Workday and Payroll BA to resolve
Skills and experience required:

Ability to develop good working relationship with the client at all levels
Minimum 5 years of working experience with UK payroll at a management level
Comprehensive knowledge of payroll concepts, statutory practices and procedures.
Experience with payroll systems/databases, experience of using Workday desirable
Good excel skills, confident with manipulating large volumes of data
Experience of working with a team in a busy environment
Good organizational skills and time management
A high level of accuracy and attention to detail
Please contact Aimee Wilkins  at Tru Talent on (phone number removed) or (phone number removed), using reference  (2377)  or you can 'Apply Now'.

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