We're looking for a Transport Planner to play a key role in ensuring efficient logistics operations and excellent customer service at MQP.

What You'll Do:

• Coordinate internal and external shipping and orders.
• Optimise resource use to meet customer needs.
• Balance commercial, economic, and quality goals to deliver outstanding service.

What's on Offer:

• Competitive salary.
• Opportunity to work with a dedicated and supportive team.
• Be part of a fast-paced, rewarding environment.

Location: Whitwick
Salary: £28,000 - £31,000
Hours: 40 per week

• Identify customer requirements and make the best economic use of the company resource to ensure delivery to the satisfaction of the customer.
• Negotiate delivery times to the mutual benefit of the customer and the company.
• Decide delivery priorities in the event of supply issues and liaise with weighbridges.
• Liaise with weighbridge personnel to anticipate potential service issues and seek to resolve any such issues.
• Use forward programme to assess vehicle requirements
• Negotiate programmes to the mutual benefit of the company and customers.
• Monitor daily programme and advise the customer of delivery status.
• Accurately take/amend customer orders.
• Maintain and update accurate dispatch comments as required.
• Investigate customer queries.
• Investigate haulier queries.
• Ensure use of "desktop text" to update key personnel.
• Develop relationships and form rapport with customers and internal departments.
• Manage customer complaints, referring to a third party where appropriate.
• Order Centre reports as required.
• Maintain a professional demeanour at all times.

• Good working knowledge of production processes and limitations.
• Product knowledge, asphalt & drystone.
• IT Literate - Word, Excel and in-house systems (SAP/Syncrotess).
• Verbal & written communication skills.

Experience in a similar working environment

What's on Offer:

Salary £28,000 - £31,000

Location Whitiwck

Hours 40

Work Life Balance: 27 days holiday (excluding bank holidays) Generous Pension Schemes / Life Assurance

Wellbeing: Employee Assistance Programme (EAP

Employee Benefits portal including Gym discount

* Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador

* Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance

* Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical

* Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause

* Social Value: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)