We're looking for an experienced Communications Executive to join our mission to create extraordinary travel experiences. This role offers a fantastic opportunity to grow within a dynamic team and make a meaningful impact on our organisation.

Job Summary

At Travel Counsellors, we communicate The TC Way - with care at the heart of everything we do. As a Communications Executive, you will play a key role in ensuring our internal and external communications are personal and impactful.

You will support the development and implementation of communication strategies that enhance engagement and nurture our community and positive company culture.

Reporting Structure and Collaboration

The Communications Executive reports directly to the Communications Manager, working closely with the Director of Communications.
You will provide critical support to the wider team, including PR and the in-house studio.

Main Duties and Responsibilities

Support Culture and Engagement Initiatives: Assist in developing and implementing strategies that promote a positive workplace culture and high levels of engagement, aligning with Travel Counsellors' One Team ethos and values
Multi-channel Communication Execution: Contribute to creating and distributing content across various channels under the guidance of senior team members
Collaborative Project Management: Work collaboratively with the People and Engagement Director to support the Community Engagement Strategy and take part in specific initiatives
Internal Broadcast Support: Support internal TV broadcasts with content segments, ensuring they are engaging and reflective of company updates
External Communications and PR Support: Work collaboratively, when needed, with the PR Team to assist with external communications, including press releases, award entries and reporting
Engagement Analytics and Feedback: Assist in gathering and analysing engagement metrics, providing insights and suggesting improvements
Departmental Communication Support: Help departments craft and disseminate messages using creative tactics
Administrative Support and Flexibility: Provide comprehensive administrative support to the Communications & PR team, demonstrating flexibility and a proactive attitude in supporting various projects and initiatives

Benefits

Competitive salary and annual company bonus
Flexible hybrid working model (2 days home, 3 days office)
Career development and promotional opportunities
25 days holidays (increasing to 28 after 5 years of service)
Annual Moments That Matter Day
Enhanced maternity/paternity pay
Holiday buy and sell scheme
3 paid days charity leave
Company events, socials, and incentives
3x death in service
Company pension scheme
Costco membership
Salary sacrifice company car scheme
Free breakfast, fruit, and hot/cold beverages
Employee referral scheme
Employee discounts

Essential Skills

At least 2 years of proven experience in a communications role, preferably in-house or in a similar environment, with a successful track record of supporting internal communication strategies.
Digital proficiency, including use of communications platforms and experience with Microsoft Teams, SharePoint, and video content creation tools.
Excellent writing skills for producing engaging and informative content, with experience in managing content schedules.
Basic analytical skills, using tools to track engagement and measure the impact of communication initiatives.
Strong interpersonal skills, with the confidence to communicate effectively at all levels within the organisation.
Organised and detail-oriented, capable of managing multiple projects and deadlines.
Commitment to continuous learning in communications.Don't miss out; apply for this Communications Executive role today!

About Company

Here at Travel Counsellors, our customers, communities, and colleagues lie at the heart of everything we do, which is what makes us special. We prioritise relationships over transactions, connecting with our customers on a deeply human level during the moments that matter. For 30 years, we have been the leading travel marketplace for self-employed travel entrepreneurs, empowering over 2,000 global independent travel agents to run successful leisure and corporate travel businesses. Our team of over 300 support colleagues helps create unique, inspiring, and exciting experiences for customers, fostering lasting personal relationships.

Our innovative approach and commitment to our purpose have earned us numerous awards, including a place on the Sunday Times Best Places to Work list 2024 and the Queen's Award for Enterprise in the Innovation category.

As we continue to expand rapidly, we are looking for like-minded individuals to join our Head Office team and help the company continue to flourish