About the role:

• To manage a Nationwide portfolio of properties through the entire sales process.
• This will start with instructing local estate agents managing and driving their performance, negotiating offers, agreeing sales and thereafter progressing the sale through the agents and conveyancers to final completion.

Duties:

• To manage a portfolio of instructions/property sales.
• Instructing local estate agents (nationwide) to provide property valuations.
• Preparing and conducting research to produce a professional business brochure detailing service/sales propositions.
• Managing client instructed property works ranging from: house clearances, maintenance works, property drain downs, chattels valuations, etc.
• To manage a nationwide portfolio of properties through the entire sales/completion process.
• Liaising with corporate clients to ensure that their Instructions and SLA's (Service Level Agreements) are being managed, and updating them on progress at key stages of the process.
• Contacting vendors, estate agents, solicitors, conveyancers, contractors and other third-parties.

Requirements:

• Strong communication skills both written and verbal.
• IT literate with reasonable typing speed.
• Customer service experience is essential.
• Property knowledge is ideal, however, not essential as training with be provided.
• Excellent attention to detail.
• Ability to work to targets, deadlines, KPI's and SLA's.

Hours:

• Monday to Friday
• 9am to 5:30pm
• 4 days office based - 1 day work for home

Additional pay:

• Bonus scheme
• Quarterly bonus