Client Success Manager
Location: Home-based, with a primary focus on Bristol, and frequent travel to Brighton and customer sites
Salary: c40K - 45K + Benefits
Client Success Manager required by well-established Software Solutions Provider!
This is a pivotal role within the Customer Support Team, where you'll be responsible for supporting a variety of software products and services, while engaging with customers at the stakeholder level through all phases of the service lifecycle
Essential:
* Significant experience in an MoD engineering support role or UK defence-related business, with demonstrable knowledge of UK military aviation regulation, policy and processes
* Customer-focused
* Effective communicator with good presentation skills
* Able to assimilate complex technical subjects and communicate to non-technical stakeholders
* SC level clearance or able to achieve it
Nice-to-have:
* Knowledge of the software industry and Agile methodologies
* Knowledge of ITIL guidelines
Tremendous opportunity with plenty scope to progress in a friendly, collaborative environment!
Apply now for FULL details