Credit Control Manager

6 Month FTC to Permanent

£40-45,000pa

Hybrid

Leicestershire

Exciting 6 months fixed term contract to Permanent Opportunity in Credit Management!

Are you looking for a move into a new vibrant and upbeat working environment, or maybe a new challenge in the work place, and a step up into management?

Are you an experienced detail-oriented and motivated Credit Control professional with a proven track record of resolving bad debt? Do you have credit management experience or the desire to manage a team?

I have a brand new full-time contract to permanent Credit Manager opportunity offering to join a well-established, successful business, based in Leicestershire, who are experiencing further success and growth.

In this role you would be a new addition to manage the existing team of 12 credit control clerks across multiple sites, and join in a wider Finance team of 10.

About the Role:

The role is full time and hybrid and you will work within a vibrant open place office within the busy finance team, reporting to the Finance Manager. As a dedicated Credit Control Manager, you will be responsible for managing a team of 12 across multiple sites, ensuring timely collection of outstanding debts and allocating of cash received. Also play a key role in developing and implementing credit control policies and ensuring the financial health of the business.

Key Responsibilities:

Responsible for 12 credit control clerks across multiple sites.
Oversee and ensure the efficient collection of outstanding debts.
Oversee and monitor and assess customer accounts and their creditworthiness.
Develop and implement credit control policies.
Train, mentor and develop your team.
Ensure your team are maintain regular communication with customers to build positive relationships and ensure payment commitments are met.
Weekly/Monthly Aged Debtor reviews.
Unallocated cash review.
Stay informed about relevant legislation, regulations, and industry best practices related to credit control and debt collection.
Ensure timely and accurate month-end reporting for the credit control function.
Support the General Ledger team and assist with external audits, ensuring all required documentation and records are up to date.
Collaboration with Internal Teams: Collaborate closely with the Sales, Operations, and Invoicing teams to resolve any disputes or issues related to customer accounts, ensuring billing accuracy and quick resolution of any discrepancies.
Manage escalated legal actions when necessary, including liaising with external legal advisors.

Ideally you will have:

Proven experience as a Credit Control Manager or in a senior credit control role, with a deep understanding of credit control processes and risk management.
Strong leadership skills, with experience managing and developing a team to achieve targets.
Exceptional communication, negotiation, and problem-solving skills, with the ability to manage difficult situations and maintain strong customer relationships.
Excellent organisational skills with the ability to manage multiple priorities and deadlines. Strong analytical skills and experience in using financial software to produce reports and manage accounts.
A proactive, strategic mindset with the ability to make data-driven decisions to improve credit management and cash flow.
Comprehensive knowledge of credit policies, financial regulations, and industry best practices.
Proficiency in Microsoft Office, particularly Excel; experience with credit control and accounting software is preferred
Confident with basic Microsoft Excel tasks.
What's on offer:

A competitive salary depending on experience £40-45,000pa depending on experience.
Hybrid working.
25 days holiday plus Bank Holidays.
Private medical care.
On-site parking.

Please apply if this sounds like something you are interested in.

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