Our practice is modern and technology-driven, therefore we are seeking a tech-savvy individual to join our team. The ideal candidate will be a quick learner, highly adaptable, highly flexible and thrive in a fast-paced environment.

Key Responsibilities:

• Greet patients warmly and professionally, ensuring a welcoming environment.
• Manage appointment scheduling efficiently using our practice management software.
• Answer phone calls effectively and respond to patient inquiries promptly.
• Maintain patient records and confidentiality in accordance with data protection regulations.
• Collaborate with clinical staff to ensure smooth patient flow and communication.
• Adapt to changing demands and priorities as needed in a fast-paced environment.
• Provide support for other administrative tasks as required.

Qualifications:

• Previous experience in a reception, administrative role or customer service is preferred but not required.
• Proficiency in using technology and practice management software EMIS and PATCHs is a plus.
• Strong organisational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and work effectively under pressure.
• Flexibility to adapt to varying shift patterns and duties.

If selected, you will be contacted by the Senior Receptionist for a telephone interview, during which we will provide further details about the role and expectations.