Claims Administrator We are currently recruiting for people with claims experience to work on a hybrid basis in the centre of Newcastle under Lyme. Where: Hybrid with our Newcastle under Lyme office, ST5 (3 days office based, 2 days from home)When: Monday - Friday, 7.5 hours per day, with a 1-hour lunch, 37.5 hours per weekSalary: £22,500 - £24,000 (depending on experience)Have you worked in insurance claims before?Dealt with property or household claims?Are you looking for a new job where you can progress and grow within your career?What you will be doing:

• Owning a caseload of insurance claims across a multi-client team
• Managing all aspects of the claim from start to finish
• Being available to field calls from customers, clients and suppliers.
• Being responsible for the pivotal part of the customer journey regarding their insurance claim
• Engaging with clients, customers, and suppliers which includes email, phone, and our bespoke messaging service

What we need from you:

• Previous claims experience
• Good IT skills with the ability to use multiple systems (Microsoft, bespoke packages)
• Good communication skills 
• Good organisation skills
• Good customer service skills
• MUST HAVE PROPERTY OR CLAIMS EXPERIENCE

Interested?Contact Maggie via or call for more information