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Date Added: Wed 04/12/2024

Claims Handler / Paralegal

Exeter, UK
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Company: TSR LEGAL

Job Type: Permanent

Salary: £28000 - £32000 per annum


Claims Handler / Paralegal

  • Legal 500 Firm
  • Excellent Career Progression
  • Award Winning Law Firm


TSR Legal are currently partnering with a top tier legal 500 who are looking to recruit a Claims Handler/Paralegal to be based in the Exeter office. As a Claims Handler/Paralegal you will be responsible for providing claims handling, resolution, and management services for a leading professional indemnity firm.
Key Responsibilities of the role include:

  • Investigating the professional liability claim's nature, assessing insurance policy coverage, and devising a strategy for resolution and setting insurer reserves based on likely outcomes.
  • Maintaining close communication with insured parties and their insurance brokers to foster strong commercial relationships aligned with our client's brand values.
  • Collaborating closely with the lawyers in Financial & Professional Risks team and escalating issues as necessary with our insurer client.
  • Updating both electronic and paper records with claim details.
  • Providing regular updates to insured parties and brokers verbally and in writing, adhering to client service level agreements.
  • Proactively and efficiently managing claims.
  • Undertaking additional duties as required, appropriate to the role's level.


Skill Set:

  • Proficiency in Microsoft Office applications such as Word, Excel, and Outlook.
  • Advanced typing skills and the capability to produce correspondence and documentation independently.
  • Experience in handling solicitors' claims.
  • Familiarity with the claims handling (pre-litigation) aspects of a file.
  • Previous experience in defending insurance claims.


To be considered for this role, our client is requiring an individual with strong legal and analytical skills, previous experience of working as a Case Handler within a law firm or insurance company. If you believe you have the skill set required, please apply to this advert or contact Rachel Phillips, Associate Director at TSR Legal for a confidential discussion on #removed# / .

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