2nd Line Support Engineer - Edinburgh (onsite) - £#removed#pd - Inside IR35

Loriens Edinburgh based client requires an experienced 2nd Line Support Engineer to join their team for an initial 3 months.

Day to day, you will:

• Participate in the maintenance of all IT hardware (desktop PCs, Mac and Windows laptops, iPads), operating systems and applications, using centrally provided managed desktops whenever possible.
• Support staff members' individual use of SharePoint for intranet, synchronised storage, or for collaborative working, providing expert advice, ensuring optimal use of the underlying technology and available opportunities, while maintaining a secure working environment.
• Provide desktop support and specialist advice to the staff.
• Participate in major hardware, software, and related process changes by communicating with School staff regarding IS services and local upgrades/changes.

The ideal candidate will have:

• Experience of installing, maintaining, troubleshooting and testing computers (Windows and Mac) and associated peripherals.
• Ability to quickly learn to use new tools and interfaces effectively and to liaise effectively with IT professional and administrative staff to secure enhancements.
• The ability to communicate with a diverse audience, with a wide range of technical expertise.
• Ability to identify, prioritise, plan and manage work independently without direct supervision, and flexibility to accommodate peaks and ad-hoc changes in workload.
• Experience supporting, SharePoint-based intranets.

Due to the nature of the work, this is an onsite opportunity and candidates will be required to attend the Edinburgh office on a daily basis.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.