Fire and Security Operations Manager - West Berkshire - £40,000-£45,000

Peopleforce Recruitment are excited to be supporting the expansion of a Fire and Security business based in Berkshire. A key position in the business that has opened up is for a Fire and Security Operations Manager. The Operations Manager ensures smooth day-to-day operations within the Fire & Security (F&S) department. This role requires proactive planning, effective leadership, and collaboration with team members to meet operational goals and maintain high standards.

Site and office based.

Key Responsibilities

1.

Leadership & Professionalism

* Lead by example, maintaining a consistent presence and fostering respect across the team.

* Address performance issues fairly and promptly.

* Communicate professionally with customers and team members.

2.

Operational Oversight

* Act as the first point of contact for management-level inquiries, escalating issues as needed.

* Provide weekly updates to the Managing Director (MD) on performance and key metrics.

* Ensure adherence to company procedures and resolve challenges immediately.

3.

Process & Cost Management

* Oversee efficient scheduling and resource allocation for service and installation teams.

* Manage procurement to minimize costs and ensure timely delivery of materials.

* Approve overtime and manage stock inventories to align with operational needs.

4.

Reporting & Improvement

* Monitor KPIs, SLAs, and project progress to optimize performance.

* Regularly review processes to identify areas for improvement.

* Provide detailed performance and cost reports during weekly meetings with the MD.

Qualifications & Skills

* Strong leadership, communication, and organizational abilities.

* Proficient in IT systems and tools such as Microsoft Excel.

* Able to work independently, make decisions under pressure, and prioritize tasks effectively.

* Committed to continuous improvement and team development.

* Must have strong knowledge and background in Fire and Security systems

Objectives

* Maximize team efficiency and resource utilization.

* Ensure timely completion of service and installation tasks.

* Maintain high standards in communication, reporting, and cost management.

Benefits

* Salary - £40,000 - £45,000

* Fully expensed state vehicle

If you are interested in learning more, please apply with your CV or email (email address removed) or call (phone number removed)